Privacy policy

Last updated: November 14, 2026

Faith Lezieanya Iheanacho, trading as Office Grid, operates this store and is responsible for how it handles personal information. This policy covers information we collect when you browse, order a PDF e-book, or contact us.

1. Information we collect

• Contact and order information: your name, email address, billing details, order number, products ordered, and payment or refund status.
• Support information: messages, order details, and any attachments you share with us. Please remove confidential information and real customer or employee data from any spreadsheet or screenshot you send.
• Device and store activity: Shopify and enabled store tools may collect your IP address, browser and device details, cookie identifiers, pages viewed, and cart or checkout activity.

Payment providers handle the payment details needed to process orders. Please do not send us card numbers, security codes, or passwords.

2. Why we use information

We use contact and order information to process purchases, deliver e-books, provide support, handle refunds and disputes, protect the store from fraud, and keep records for tax, accounting, and other legal obligations. If we offer marketing emails and you sign up, you can unsubscribe using the link in those emails. You will still receive communications about your order.

Where laws require a legal basis, we rely on performance of our contract for orders, delivery, and order support, legal obligation for required records and disclosures, and legitimate interests for store security, fraud prevention, and dispute handling where those interests do not override your rights. We rely on consent where required, including for certain non-essential cookies or marketing. You may withdraw consent at any time. The withdrawal applies to future processing.

3. Who receives information

Shopify hosts our storefront and checkout and processes information to provide those services. We share information as needed with providers for payments, digital delivery, email, support, and security. We may also disclose information to authorities when the law requires it.

Shopify may process information for its own services, such as Shop or Shop Pay. If Shopify Network Intelligence is active, Shopify may use information about your interactions with our store, other merchants, and Shopify to provide Enhanced Services. Depending on the features in use, this may include measuring or personalizing experiences and advertising across stores or services. See Shopify's Consumer Privacy Policy and the Shopify Privacy Portal for Shopify's practices and choices.

4. International processing

Shopify and other providers may process information in countries other than the one where you live. Where a transfer mechanism is required, we rely on a safeguard permitted by applicable law. Contact us for information about the safeguards relevant to your information.

5. Cookies and privacy choices

Cookies and similar technologies help keep the store secure, remember your cart, and operate checkout. Depending on the tools enabled, Shopify or other providers may use these technologies for analytics, personalization, or advertising. You can adjust your browser settings and use the store's cookie preferences where available. Blocking certain cookies may affect cart and checkout features.

Where applicable law gives you the right to opt out of sale, sharing, or targeted advertising, use the store's privacy controls where available or email us using the address below. You can also use the Shopify Privacy Portal for choices about Shopify's own processing.

6. Retention and security

We keep personal information for as long as reasonably needed to complete orders, provide support, handle disputes and fraud, and meet tax, accounting, and other legal obligations. Retention depends on the type of information and the purpose for which we hold it. We use safeguards appropriate to the information we handle.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your information, object to or restrict certain processing, withdraw consent, or complain to your local data protection authority. To make a request, email us using the address below. We may ask for information needed to verify your identity. If you have a right to appeal our decision, use the same address and explain that you are submitting an appeal.

8. Contact and updates

For privacy questions or requests, email lesliescordova21@outlook.com. We post changes to this policy on this page and update the date above.

By mail:
Faith Lezieanya Iheanacho, trading as Office Grid
1691 Nogales St
Sacramento, CA 95838, United States