Shipping policy

Last updated: November 14, 2026

Office Grid e-books are delivered electronically as PDF files. There are no physical shipments, shipping charges, or tracking numbers.

1. When and where to find your download

Your download link is sent to the email address you entered at checkout after your payment is confirmed and the e-book is released. The download email may arrive separately from your order confirmation. A pending payment or a delay required by applicable law may affect when the link is sent.

2. Opening the PDF

Use the download link to save the file and open it in a browser or PDF reader that supports PDFs. The guides are in English. You will need access to Microsoft Excel to follow the exercises, which were written for Excel for Microsoft 365 on Windows. Save a copy of the PDF and keep your order confirmation.

3. Missing download or file problems

Check your spam and promotions folders and verify the email address on your order confirmation. If the link is missing, the email address is incorrect, or the file does not open, email lesliescordova21@outlook.com or use our contact form. Include the order number and checkout email so we can find your order and help restore access. See our Refund Policy if a download problem cannot be resolved.