Terms of service

Last updated: November 14, 2026

Faith Lezieanya Iheanacho operates this online store as a sole proprietor doing business as Office Grid. These terms apply when you use the store or purchase an e-book. Shopify hosts the storefront and provides the checkout.

1. Products and orders

Office Grid sells English-language PDF guides for everyday Excel work. Your purchase includes the digital files listed on the product page. The guides contain instructions and sample data you can enter in your own workbook. You need your own access to Microsoft Excel to complete the exercises. The guides are written for Excel for Microsoft 365 on Windows. Features, menus, shortcut keys, or formulas may differ on other platforms, in older editions, or with different regional settings.

E-books are one-time purchases. Checkout shows the amount, currency, and applicable taxes before you confirm payment. Availability may vary by country or region. Use an email address you can access and keep your order confirmation.

2. Digital delivery

We deliver the e-book electronically to the email address you provide at checkout after payment is confirmed. You need an internet connection to download the file and a device that can open PDFs. See our Digital Delivery Policy for delivery details and help with downloads.

3. Permission to use the e-books

Purchasing an e-book gives you a personal, nonexclusive license to download, read, and print a copy for your own use. You may apply what you learn to your own work and build your own spreadsheets. To distribute, upload, resell, or publicly share the PDF or its download link, you need written permission unless the law allows the use without permission. Your purchase does not include a Microsoft software license.

4. Refunds and consumer rights

Our Refund Policy explains how to report a problem, request a refund, or exercise a right to cancel. These terms preserve the mandatory protections and remedies that apply to your purchase.

5. Privacy and payments

Shopify, payment providers, and other service providers process information to operate the store, take payments, and deliver orders. Providers may operate in other countries. If Shopify Network Intelligence is active, Shopify may use information about your interactions with our store, other merchants, and Shopify to provide Enhanced Services, subject to applicable law and your privacy choices. See our Privacy Policy and Shopify's Consumer Privacy Policy.

6. Changes to these terms

We post changes on this page. The terms in effect when you place your order apply to that purchase, subject to applicable law.

7. Contact

For questions about an e-book, your order, or these terms, email lesliescordova21@outlook.com or use our contact form.

By mail:
Faith Lezieanya Iheanacho, trading as Office Grid
1691 Nogales St
Sacramento, CA 95838, United States